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Are you dreaming of handling different social media pages of big brands? Well, in a day’s work, you have to transform yourself into different roles, which require aptitude and skills. Although it sounds easy, everyday tasks are like accomplishing a bulk of piled papers on your table and answering dozens of calls—all at the same time.

Bad news travels fast, and social media made it multiply as fast as the speed of light and easily circulate across different social media channels. Crisis on social media is therefore a wildfire. You have the idea how...